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Linc® Adds Value to Campbell, Inc. Services

As Campbell Inc. grew from a simple plumbing business to a full service, diverse mechanical company,
the Campbell leadership team, desired to perfect their operating systems so they could offer sustainable and efficient solutions for their customers. The Linc Service franchise network was the obvious choice in offering the answers they needed for their growing business.

As a part of the Linc Service network, Campbell provides the responsiveness and services a client would
expect from a locally owned company while taking advantage of the technology, training, and vast
resources that a national organization can provide. Campbell also has access to guaranteed lifetime
protection maintenance plans for their clients and ongoing training for all of their employees.
Linc has agreements with national carriers that allows Campbell preferred vendor pricing for employee
equipment and resources, as well as equipment for customers. The Linc Service network manufacturer
neutral approach allows Campbell to find the best application for their customer no matter what the
facility’s needs are, at the most competitive cost.

Campbell appreciates the Linc relationship benefit that goes beyond service. Linc offers Campbell a
Financial Performance Analysis, detailing and comparing their business costs and expenses against ten
other like-companies. This business comparison allows Campbell to stay competitive and pass savings on to their clients.

Campbell also values the trusted relationship they have with their assigned Area Vice President (AVP).
This personal coach has years of expertise in the HVAC industry and has a complete understanding of
the Campbell business operations as well as the communities they serve. Area Vice Presidents work with
multiple Linc Service contractors and are able to share best practices across the network to ensure/help provide offerings to better provide for our customers.

Currently, 169 franchises are a part of the Linc Service organization and Campbell is proud to be one of the first companies that joined the Linc Service franchise network. Since 1982, Campbell, Inc. has been committed to following the disciplines of the Linc System®, delivering the highest quality preventive maintenance and service for heating, ventilation, and air conditioning systems.

Campbell purchased their first Linc franchise in Toledo, Ohio in 1982, their second in Ann Arbor,
Michigan in 1994, and their third in Dayton, Ohio in 2016. They recently acquired The Enterprise Corp. in 2017, an existing Linc partner with two franchises. Because of shared best practices through Linc, the acquisition and transition was seamless for employees and customers. Keith Campbell, past company
President/CEO, and Kris Campbell, current Principal have been or are currently members of the Linc
Advisory Council.

Campbell values the support the Linc Service network offers them, with operating systems and
procedures that have been tested, proven, and perfected over 30 years in order to provide best in class
services to its clients.

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