Campbell Inc process

We C.A.R.E. About Our Customers

We Provide Preventative Maintenance Services and Diagnosis, Fix, and Repair for HVAC and Industrial Plumbing Needs

We work seamlessly with our customers to provide preventative maintenance and commercial mechanical contractor services for our HVAC and plumbing customers.

Learn more about our various service programs: 

Beyond servicing our customer’s mechanical services equipment, we learn where to park, what the best times are for HVAC service, and everything else we need to know to work seamlessly with you.

With C.A.R.E., each client is assigned a primary lead technician. This allows for quicker diagnosis and understanding of any HVAC, packaged rooftop unit, or cooling tower issues or maintenance that will occur on-site. All preventative and planned maintenance is conducted by the lead technician and whenever possible, emergency needs are also addressed by your lead.

Using the Customer Assurance, Review, and Evaluation program, we invest in knowing everything about your business, plant maintenance, and how to effectively support your working environment.

We want to be more than a commercial mechanical contractor and services provider. We want to become part of the fabric of your team.

1Maintenance Agreement Start-Up Procedure

2C.A.R.E. Orientation Meeting

3Review of the Customer C.A.R.E. Process

4Contractor Monthly In-house C.A.R.E. Meeting to Review Status

5Action Plans are Made for Any Issues or Projects

6Satisfaction Surveys are Sent to the Customer to Keep Communication Open

Supporting Your Mechanical Systems with Guaranteed Preventative Maintenance Services

In addition to C.A.R.E., we offer a price guaranteed HVAC preventative maintenance program to give our customers assurance that their mechanical systems are running at maximum efficiency.

Our customers can rely on our mechanical contractor and subcontractor experience and expertise. With our self-guaranteed fixed cost contract, we guarantee the HVAC systems we maintain and assume the risk for you.

Our preventive planned maintenance mechanical solutions provide the following direct benefits:

Fixed cost for HVAC maintenance and repairs with no surprises

  • Extended equipment life
  • Ensured equipment reliability
  • Cost savings
  • Optimal air quality and comfort conditions
  • Reduced system downtime
  • Single source responsibility